Best Urologist Doctor (“Clinic”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us by patients, caregivers, website visitors, and healthcare service users.
This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard personal information when individuals interact with our website https://besturologist.doctor/, request appointments, seek medical consultations, or avail themselves of our urology and healthcare services.
This Privacy Policy is issued in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, and other relevant healthcare and privacy regulations.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
We collect personal information only to the extent necessary for providing medical care, managing appointments, fulfilling legal obligations, and improving patient services.
Where required by law or hospital policy:
When visiting our website, we may automatically collect:
Medical records, health information, biometric information (if collected), and diagnostic data are treated as sensitive personal data and are processed only for lawful healthcare purposes and with appropriate safeguards.
We process personal information only for legitimate and clearly defined purposes.
We do not sell, rent, or commercially distribute personal information.
Personal information may be shared only where necessary with:
Where disclosure is required by:
All disclosures are limited to the information necessary for the intended purpose.
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
Security measures may include:
While we take reasonable precautions, no electronic system can guarantee absolute security.
Personal information and medical records are retained only for as long as necessary to:
Once retention requirements expire, information may be securely deleted, archived, or anonymized in accordance with applicable laws.
Our website may use cookies and similar technologies to:
Users may manage cookie preferences through browser settings. Certain website features may be affected if cookies are disabled.
Subject to applicable laws, individuals may have the following rights:
Request access to personal information maintained by us.
Request correction of inaccurate, incomplete, or outdated information.
Request deletion of personal information where legally permissible.
Withdraw consent for data processing activities that rely upon consent, subject to legal and medical record retention obligations.
Nominate another individual to exercise data protection rights on your behalf in the event of incapacity or death, where applicable under law.
Raise concerns regarding privacy practices or personal data handling.
Our website may contain links to hospitals, healthcare institutions, diagnostic centres, educational resources, or third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of such websites independently.
We reserve the right to revise, modify, or update this Privacy Policy at any time to reflect changes in legal requirements, healthcare practices, technology, or operational processes.
Updated versions will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated policy.
For privacy-related questions, personal data requests, or grievance redressal, please contact:
Best Urologist Doctor
Website:
https://besturologist.doctor/
Email:
mynephrouroclinic@gmail.com
We will make reasonable efforts to respond to privacy-related requests and concerns within the timelines prescribed under applicable law.